Return Policy Page
Gremond Return Policy
At Gremond, we stand by the quality of our products and want you to be fully satisfied with your purchase. If for any reason you are not completely happy, our return policy ensures a smooth process.
* Returns & Replacements
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You may request a return or replacement within 7 days of delivery if your product has a manufacturing defect, arrives damaged, or does not match your order.
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The product must be unused, in original packaging, and accompanied by the invoice or proof of purchase.
You may request a return or replacement within 7 days of delivery if your product has a manufacturing defect, arrives damaged, or does not match your order.
The product must be unused, in original packaging, and accompanied by the invoice or proof of purchase.
*How to initiate a return
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Contact our customer support at 1800-XXXX-XXXX or email care@gremond.co with your order details and a brief description of the issue.
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Our team will guide you through the process, arrange inspection if needed, and coordinate pickup or replacement.
Contact our customer support at 1800-XXXX-XXXX or email care@gremond.co with your order details and a brief description of the issue.
Our team will guide you through the process, arrange inspection if needed, and coordinate pickup or replacement.
* Exclusions
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Returns are not accepted for minor scratches, color variation, or damage caused by incorrect installation, mishandling, or power fluctuations.
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Used products or those without original packaging are not eligible.
Returns are not accepted for minor scratches, color variation, or damage caused by incorrect installation, mishandling, or power fluctuations.
Used products or those without original packaging are not eligible.
* Refunds
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Once approved, refunds are processed to your original payment method within 7–10 business days
Once approved, refunds are processed to your original payment method within 7–10 business days
